Explore Boka
Privacy policy
Explore Boka is dedicated to keeping the website secure and to respect your privacy online. Privacy policy explains how we manage your privacy.
Welcome to exploreboka.me, the official site of Explore Boka d.o.o., where we prioritize providing exceptional tour services in Boka Bay and Montenegro and safeguarding the privacy and security of our users’ data.
Contact Information
- Company Name: Explore Boka d.o.o.
- Address: Aleksandrova obala 33, Herceg Novi
- Email: info@exploreboka.me
- Phone: +38267387822
- Responsible Person: Nikola Šćepanović
Data Protection Officer
- Agency: Agency for Personal Data Protection and Free Access to Information (AZLP)
- Website: https://www.azlp.me/en/home
Data Collection and Purpose
We collect personal information such as contact details and preferences to facilitate your bookings, enhance our services, and personalize your experience.
Use of Third-Party Services
- Booking Management: EZ BOOKER ENTERPRISE
- Payment Processing: Monri ensures secure transactions without storing sensitive payment information.
Cookies and Tracking Technologies
Our website employs cookies for essential functionality, performance improvement, analytics, and personalized marketing. Users can manage their preferences through our cookie consent platform.
Third-Party Recipients
Data may be shared with marketing agencies, cloud storage providers, and analytics platforms under strict privacy standards.
International Data Transfers
We ensure data transferred outside the EU/EEA is protected by implementing standard contractual clauses or the Privacy Shield framework.
Children’s Privacy
We do not knowingly collect information from those under 18 without parental consent.
User Rights
Users can access, rectify, delete, or restrict their data. Detailed instructions for exercising these rights are available on our website.
Data Security
We implement robust security measures such as encryption and access controls to protect against unauthorized access and data loss.
Data Retention Periods
Personal data is retained only as long as necessary for the purposes for which it was collected, in compliance with GDPR requirements for data minimization and storage limitation.
Data Breach Response Plan
In case of a data breach, we have a response plan in place that includes notifying affected individuals and relevant authorities within 48 hours, detailing the nature of the breach and the actions taken to mitigate its impact.
Feedback Mechanism
We encourage user feedback specifically on our privacy policy to continuously improve. Feedback can be provided through our contact email or a dedicated section on our website.
Updates and Communication
Significant updates to the policy will be communicated through our website and via email. Users may need to acknowledge these updates or renew their consent based on the nature of the changes.
Regular Reviews and Updates
We commit to periodic reviews and updates of our privacy policy to reflect changes in legal requirements, technological advancements, and our business practices.
Engagement with Users
Actively seeking and incorporating user feedback is essential for maintaining the relevance and effectiveness of our privacy policy.
By using our services, you acknowledge and agree to the terms outlined in this Privacy Policy.